Privacy Policy

Effective Date: 4/3/2025

At The Krafty Nana, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thekraftynana.com (the “Site”) and purchase our handmade personalized items.

By using our Site, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, mailing address, phone number, and payment details (e.g., credit card number, billing information).
Order Details: Information regarding the products you purchase, including personal customization details (e.g., names, dates, or other personalized messages).
Account Information: If you create an account on our website, we may collect login credentials, order history, and preferences.
Usage Data: Information about how you interact with our Site, including your IP address, browser type, operating system, and browsing behavior. This is collected automatically through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process and Fulfill Orders: Including confirming your orders, processing payments, customizing your handmade items, and delivering them to you.
To Improve Our Website and Services: Analyzing user activity to enhance the functionality, design, and performance of our Site.
To Communicate with You: Sending order updates, customer service communications, and marketing promotions (with your consent).
To Maintain Account and Order History: Allowing you to access and manage your personal information and order history.
To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and limiting access to your information to only those employees or third-party service providers who need it to fulfill your order.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your personal information with third-party service providers who assist with fulfilling orders, processing payments, or providing customer support (e.g., payment processors, shipping companies).
Legal Compliance: We may disclose your information if required by law or to comply with a legal obligation, such as responding to subpoenas, court orders, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction, but we will notify you of any changes in ownership.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request to view the personal information we hold about you.
Correction: You can request to update or correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal and contractual obligations.
Opt-out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly.

To exercise your rights, please contact us at thekraftynana@gmail.com.

6. Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

The Krafty Nana
thekraftynana@gmail.com
(754) 233-3211

Privacy Policy

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The Krafty Nana